Terms & Policies
- Chaperone Requirement:
For the safety and well-being of the children, we kindly request that they are accompanied by a responsible chaperone throughout their visit to Spark Sense and Play.
The chaperone should actively supervise and ensure the child’s safety during their time at our facility.
- Shoe Policy:
To maintain cleanliness and safety within our playground area, we kindly ask all visitors to remove their shoes before entering the play zone and wearing socks is mandatory for safety and sanitation.
We provide designated shoe storage areas where you can securely store your footwear during your visit.
- Eating Policy:
To maintain a hygienic environment and ensure the safety of all children, we have a strict no-eating policy within the playground area.
However, we understand the importance of fueling young adventurers. Kids can enjoy their meals, snacks, or drinks in our dedicated Spark Cafe located within our premises.
- General Safety:
The safety and well-being of our visitors are of utmost importance to us. We maintain a vigilant approach to safety standards and regularly inspect and sanitize our play equipment.
- Booking and Cancellation:
For workshops, special events, and party bookings, we have specific terms and conditions that apply. Please refer to our booking guidelines for detailed information regarding reservations, cancellations, and any associated fees.
- Code of Conduct:
We strive to maintain a positive and inclusive environment for all visitors. We kindly request that everyone adheres to our code of conduct, treating others with respect, refraining from disruptive behavior, and following the instructions provided by our staff.
By visiting Spark Sense and Play, you agree to comply with the above terms and policies, ensuring a safe and enjoyable experience for all children and families. We reserve the right to modify or update these terms and policies as needed to align with our commitment to safety, cleanliness, and customer satisfaction.